Bookstore Hours and Contact Information

Things you should know:

Fall 2020 --- Due to predicted high levels of traffic, in which social distancing may be challenging, masks will be required to enter the Bookstore. Customers, including students, that refuse to wear a mask may be refused service and asked to leave.

Fall 2020 Rental Textbook Procedures -- For Residential and Commuter Only

Residential students (living on-campus):

Pick up your books from the bookstore on your scheduled move-in day. If you move in after the bookstore is closed, please go to the bookstore the next morning. If you move in without an appointment, you will need to follow the commuter process. Books will be packed in a box using the move-in schedule provided by Residential Living.

Commuter students (living off-campus):

Begin your pick-up by going to the 3rd floor of the University Center. Upon receiving your personal protective equipment (PPE), visit a check-out station for Rental Textbooks in the UC. This will put you in the pick-up queue and gives bookstore staff time to prepare your books. After finished with these procedures in the UC, you may walk to the bookstore and receive your books. **You MUST visit the check-out station in the UC before visiting the bookstore.**

Online-only students (NOT DISTANCE LEARNING, it refers to no in-person residential classes):

You can call the bookstore (828-227-7346) and request your books be shipped  to you. You will be required to submit a "mail to" address and certify your participation in the remote rental program by using a Qualtrics form.

Important information for ALL students:

Each box of books will include a return shipping instructions. These instructions should only be followed if you are physically unable to return your books at the end of the semester. We encourage you to return your books, if possible, before Thanksgiving break IF the books are not needed for finals or remote instruction. This process will ensure a timely credit for the rental return and avoid any potential shipping issues at the end of the semester.

Textbook(s) provided by the WCU Bookstore are rental books and belong to WCU. They must be returned no later than ten working days after the last day of final exams each term. Unreturned books will be charged to your student account at replacement cost. Books returned after this ten-day period will be credited to your account at 1/2 the charged amount. 

Please visit us online or call us for additional assistance:

WCU Bookstore ~ 828-227-7346 ~ books.wcu.edu